I got SIM card installed on Dasaita g12 in the external module that comes with it.
However, the module is not recognizing the SIM card is even installed.
Any ideas how can I get the SIM card on it to work? I would like to have its own internet and not necessarily use in conjunction with the phone.
@Saad Zaman We are wondering if you insert the card in the right way. Here is an instruction.
There's only one way to insert the SIM card into the module and that is as you have suggested it.
I did that already.
I think the issue is if I need to go somewhere into setting for the SIM card to be detected. Unless my module is not working ( even though I only purchased my unit a few months ago so it should be brand new)
Hello @Support Dasaita
any ideas/updates ON this? It would very helpful to me if the SIM moduleis working
@Saad Zaman
Hello.
1、
In order to avoid burning out, please make sure to shut down the car firstly,
and then insert the SIM card.
The SIM card should be fully inserted and heard "click".
2、
Please confirm:
Settings > Car > factory setting(password :126) > other > SIM card voice call > YES > Apply > Exit > Reboot.
3、
Please tell us about the carrier of your 4G SIM card.
At present, it mainly supports below US carrier:
------------------------------------
Verizon
Bluewire
Alaskacomm
Sprint
mobilenation
Mohave
Peopleswire
Revol
Commnet
Distribution
Union Wireless Data
T-Mobile
Truphone
AT&T
Inland
Elementmobile
------------------------------------
If possible, please try to use other SIM cards to test how it goes.
4、
In order to learn your present version information,
please go Settings > About Machine,
then provide the following clear photo: Model; Android Version; Build Number; MCU version.
Thanks in advance.
@Support Dasaita I have a verizon SIM and its not connecting me to the internet. It shows that my head unit is reading it but cannot connect. I have a g12 qcm6125
@Rudy Fierro
Hello.
Thanks for you message.
For further confirmation, please tell us if you can make phone calls via SIM card.
If possible, please use other SIM cards(T-Mobile/AT&T) to test how it goes.
In order to help you better, please provide the following information:
1.
Order Number & Purchase Date.
2.
Picture: Settings > About Machine > Model; Android Version; Build Number; MCU version.
Order # 112-6176378-1637806
purchased 12/29/2023
Cannot make phone calls.
T-Mobile sim card works fine, however I switched over to Verizon.
Go into your SIM settings and change it to LTE only, not whatever it is defaulted to (LTE + CDMA +GSM + etc.)
@Rudy Fierro
Hello.
Thanks for getting back to us.
To confirm further, please tell us if your Verizon SIM card can work normally in your phone.
Based on your pictures, we notice that your current firmware&MCU are not the latest one.
Please check the tutorial below and try to do the update firstly.
-------------------------------------------------
Update File:
System Firmware -G12-20241009:
https://www.dropbox.com/scl/fi/a032ab14d1x48bmq8nf76/update.zip?rlkey=0mbc72a9ie2fgacpvr2ebliym&dl=0
MCU-4.12b:
https://www.dropbox.com/scl/fi/0ksub1bba94rm8ttxfikv/hmcu.img?rlkey=bx8j6osl48uf8nxr6qwbb8zmv&dl=0
Tips:
1.
Download above update file via your computer/laptop.
2.
Format USB drive to FAT32 Format.
3.
Copy the file “update.zip”&“hmcu.img” to the root directory of USB drive.
4.
Insert USB drive into the unit via USB cable;
then it will pop up automatically a window of update.
Alternatively, please manually go "Settings > System > System updates/MCU updates" to start the update.
***NOTE:
Please make sure that you have ticked option "Wipe data and format flash!".
-------------------------------------------------
@Michael Uribe Once you update to the lte settings only, does it work for you? Also any specific carriers with whom it did not work?
I have tried both AT&T and Verizon and it did not work.
@Support Dasaita do you have any ideas other than updating the firmware from a FAT32 usb drive.
@Saad Zaman
Hello.
For your information, it currently supports to update via FAT32 USB drive only.
Ok I'm updating now.
Also when I did the update it wiped out all my settings, apps installed, etc.... very annoying having to reinstall everything again..
