Posts made by finachem

• PX6 Touchscreen stopped working.

  Hello@Support Dasaita, since the updates to Scout OS 3.5.6 my storage is at 100% use and will normally pop up Bluetooth or Scout has crashed, making the unit unusable. I can get into setting but I ...

  posted in Technical Supports

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  finachem
  6/21/24, 12:51 PM
• PX6 Touchscreen stopped working.

  Hello @Support Dasaita, I am still dealing with the touchscreen digitizer not working. I have been getting some info from the logs, but it is a picture at a time, I want to be able to review in som...

  posted in Technical Supports

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  finachem
  6/13/24, 8:04 PM
• PX6 Touchscreen stopped working.

  Thank you for the file. Can you still advise though on how the recovery logs be exported to view on PC?

  posted in Technical Supports

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  finachem
  6/12/24, 11:24 AM
• PX6 Touchscreen stopped working.

  Hello @Support Dasaita, I upgraded the firmware telenav_s4c_rk3399_10.0_ota(20230807), and noticed that the MCU did not update. I then entered recovery mode to view the logs, and found I could not ...

  posted in Technical Supports

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  finachem
  6/11/24, 10:01 PM
• PX6 Touchscreen stopped working.

  Hello @Support Dasaita, can you provide me with the most current firmware version? I have updated Scout to 3.8.40, with MCU: MTCH_HA_V3.80_1from 7/22/2021. Thank you, 

  posted in Technical Supports

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  finachem
  6/10/24, 8:59 PM
• PX6 Touchscreen stopped working.

  @Support Dasaita Can you provide me with a link or part number for purchase.  Thank you, 

  posted in Technical Supports

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  finachem
  5/13/23, 6:03 PM
• PX6 Touchscreen stopped working.

  @Support Dasaita I had already removed the unit from the vehicle and removed the screen to re-seat the connections 2 diffrent times with no change. Visual inspection of the connectors shows no dama...

  posted in Technical Supports

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  finachem
  5/12/23, 11:35 AM
• PX6 Touchscreen stopped working.

  @Support Dasaita,  I was able to downgrade back to 3.3.10, connect my bluetooth OBD2 via the android menu, and then upgrade back to 3.4.4. I did try the touchscreen, and relearning the touch ...

  posted in Technical Supports

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  finachem
  5/11/23, 10:00 PM
• PX6 Touchscreen stopped working.

  Hello Support Dasaita,  1. Were you able to view the videos? 2. As I had completed a factory reset when trying to correct the touchscreen issue I realized that my Tourque application uninsta...

  posted in Technical Supports

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  finachem
  5/10/23, 10:38 PM
• PX6 Touchscreen stopped working.

  Hello Support Dasaita,  Thank you for your assistance. I did try this with no luck. Here is a video of me walking through this process. https://youtu.be/u4zFDnNhWGU Addationally I entered rec...

  posted in Technical Supports

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  finachem
  5/9/23, 7:24 AM
• PX6 Touchscreen stopped working.

  Hello Support,  I just responded to the email, and yes the order was refunded via Amazon because I had damaged harnesses and could not get the Amazon Dasiata team to respond. Because of this ...

  posted in Technical Supports

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  finachem
  5/8/23, 4:29 PM
• PX6 Touchscreen stopped working.

  Hello,  I am in need of assistance with my 13.3' HA2208-Scout head unit. Model: PX6   The touch screen just stopped working for no reason a little after a year. I tried just ...

  posted in Technical Supports

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  finachem
  5/7/23, 12:44 AM