Posts made by Neilw

• Factory reset. Now buttons don't work

  Can  you help me find this file? I cannot use download link. ha3_rk3399_10.0(20230803) https://www.dropbox.com/scl/fi/sy068zz4tgokutkfhuwkt/update.zip?rlkey=uuhukuun3882rz4cyqxsgs9k6&e=1...

  posted in After-Sales Feedback and Discuss

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  Neilw
  12/13/24, 5:37 PM
• Factory reset. Now buttons don't work

  @Support Dasaita I did try downgrading to MAX 10 but it does not fix the controls. I have a msg from chat support to install a firmware update. Will try that and follow up.

  posted in After-Sales Feedback and Discuss

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  Neilw
  12/12/24, 6:53 PM
• Factory reset. Now buttons don't work

  @Juan Perez Before I did the factory reset I ran the Max10 to Scout update from the USB drive. After the update the system was exactly as it was before I updated it. I am wondering if there is a wa...

  posted in After-Sales Feedback and Discuss

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  Neilw
  12/8/24, 11:20 PM
• Factory reset. Now buttons don't work

  I have a head unit for a 2014 4runner. From some settings I saw in the past, it was installed sometime in 2020 or 2021 (Rockchip PX6). It had Max 10 set up when I got it. I updated it to Scout 10.&...

  posted in After-Sales Feedback and Discuss

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  Neilw
  12/8/24, 6:22 PM