After-Sales Feedback and Discuss

Trouble shootings for aftersales inquiries.

174 Topics 4 Followers

Vivid ROM Features Discuss
11/8/21, 2:17 PM • Quick Yuan 12/30/24, 10:28 AM

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Support Dasaita
12/30/24, 10:28 AM

@jesus garcia varas ¡Gracias por contactarnos!¿Podrías dedicar un poco...
SD

Static Noise troubleshootings Ways to Cure Car Audio Static Noise
10/15/24, 7:07 AM • Support Dasaita 10/15/24, 7:07 AM

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Support Dasaita
10/15/24, 7:07 AM

Identify the Source of Noise: First, determine whether the problem lies with the radio, bu...
JM

2011 Toyota 4runner with JBL mounting brackets not lining up.
12/28/24, 2:59 PM • Jodi Moore 1/27/25, 7:32 PM

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33
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RP

Rohith Pokattel
1/27/25, 7:32 PM

I'm having the same issue, the 2011 toyota 4runner brackets doesnt go well with the Dasaita head ...
JS

Possible to not auto connect to CarPlay
1/23/25, 6:59 PM • Julie Steenvoorde 1/23/25, 6:59 PM

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16
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Julie Steenvoorde
1/23/25, 6:59 PM

When I start my car, I'm automatically connected to CarPlay which is fine most of the time. But s...
BA

G12 external microphone not work
5/15/24, 1:45 PM • Beniamino Albano 1/14/25, 10:00 AM

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395
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Support Dasaita
1/14/25, 10:00 AM

@Beniamino Albano Ciao, il nostro supporto tecnico ha risposto all'aggiornamento G12 (20241126) i...
iq

Factory mic?
12/30/24, 11:50 PM • ivan quezada 1/2/25, 9:54 AM

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95
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Support Dasaita
1/2/25, 9:54 AM

@ivan quezada Thank you for sharing details with us. For the information you provided, it is no...
RD

Poor Audio (sound) quality - Honda Accord
12/27/24, 6:23 PM • Rob Desrosiers 12/30/24, 10:34 AM

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50
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Support Dasaita
12/30/24, 10:34 AM

Hi Rob, Could you please send a video of showing the issue of the radio sound quality?so that we...
KP

Option to change backup camera aspect ratio
12/16/24, 3:00 AM • Karl Pineda 12/25/24, 9:46 AM

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73
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Support Dasaita
12/25/24, 9:46 AM

@Steven Whipple Hi Steven, This issue has been take into account.Thank you so much for your sug...
N

Factory reset. Now buttons don't work
12/8/24, 6:22 PM • Neilw 12/14/24, 9:21 AM

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93
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Support Dasaita
12/14/24, 9:21 AM

@Neilw Hi Neilw,Please click the download directly.
DK

Navigation voice instructions in CarPlay are cut off at the beginning
12/3/24, 2:05 PM • David Karlík 12/9/24, 9:03 AM

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4
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67
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Support Dasaita
12/9/24, 9:03 AM

@Khang Viet Please update the Firmware & MCU to the latest version vi...
VR

G13 Power Output
11/25/24, 12:31 PM • Victor Rosario 11/26/24, 2:43 AM

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52
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Support Dasaita
11/26/24, 2:43 AM

@Victor Rosario Hello.For your information, there is no RMS, but the Peak power output is ...
CK

Problem with USB connection between Dasaita G13 and my Toyota CH-R 2019
11/11/24, 9:08 PM • CHRISTOPHE KLEIN 11/12/24, 6:37 AM

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Support Dasaita
11/12/24, 6:37 AM

@CHRISTOPHE KLEIN Hello.Thanks for your message. For you information, our standard combo ...
PC

2018 4 Runner- G13 no sound from rear speakers
10/6/24, 11:07 PM • Patrick Coen 11/7/24, 8:29 AM

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18
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285
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Support Dasaita
11/7/24, 8:29 AM

@A Gilliam Hello, Andy.Based on your picture, we notice that your MCU is not the latest on...
tm

issues with vivid 13
11/3/24, 5:57 AM • timo m 11/4/24, 2:17 AM

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2
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57
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Support Dasaita
11/4/24, 2:17 AM

@timo m Hello.In order to help you better, please provide the following information:1.Orde...
J

Enter PIN screen lock in security settings, remove PIN request from SIM card and MCU updates for G13 units
10/25/24, 2:31 PM • JoMaRS 10/31/24, 7:53 AM

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9
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127
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Support Dasaita
10/31/24, 7:53 AM

@JoMaRS Thank you for your understanding. We will try to release the new firmware as soon...
GC

gps Need too long to find GPS signal
9/23/22, 12:12 PM • Gioele Corsinovi 10/15/24, 11:34 AM

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4
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176
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on

osamu nonaka
10/15/24, 11:34 AM

The same thing happens with my PX6 android9, it takes about 5 minutes to catch a GPS signal. Once...
AC

Microphone not working.
10/10/24, 6:44 PM • Avi Cohen 10/12/24, 2:05 AM

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4
Posts

87
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SD

Support Dasaita
10/12/24, 2:05 AM

Hello customer, Thank you for your kind reply. Please contact tour customer service via this em...
JT

Tundra vivid 11 settings
9/26/24, 5:24 PM • Jeff Tonarelli 9/30/24, 6:23 AM

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3
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44
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Support Dasaita
9/30/24, 6:23 AM

@Jeff Tonarelli Plus:Please go to the Carplay setting to turn on the Background Connection. And ...
oc

microphone g12 chr problème micro sur g12 dans un CHR toyota
9/26/24, 6:59 PM • olivier chamoret 9/27/24, 5:14 PM

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54
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oc

olivier chamoret
9/27/24, 5:14 PM

Hello, i have the HA5462 model, series 20006, mcu: mtch_ha4z_v4.06_1 September 2023, construct...
DK

#Corolla #radio #carplay G13 - few issues after sale (custom wheel buttons mapping, radio app, launcher, worse carplay music quality)
9/2/24, 6:28 PM • David Karlík 9/26/24, 10:08 AM

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315
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Support Dasaita
9/26/24, 10:08 AM

@David Karlík Hi David, The mic is in the upper console in the headliner where the...

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After-Sales Feedback and Discuss

Vivid ROM Features Discuss 11/8/21, 2:17 PM • Quick Yuan 12/30/24, 10:28 AM

Static Noise troubleshootings Ways to Cure Car Audio Static Noise 10/15/24, 7:07 AM • Support Dasaita 10/15/24, 7:07 AM

2011 Toyota 4runner with JBL mounting brackets not lining up. 12/28/24, 2:59 PM • Jodi Moore 1/27/25, 7:32 PM

Possible to not auto connect to CarPlay 1/23/25, 6:59 PM • Julie Steenvoorde 1/23/25, 6:59 PM

G12 external microphone not work 5/15/24, 1:45 PM • Beniamino Albano 1/14/25, 10:00 AM

Factory mic? 12/30/24, 11:50 PM • ivan quezada 1/2/25, 9:54 AM

Poor Audio (sound) quality - Honda Accord 12/27/24, 6:23 PM • Rob Desrosiers 12/30/24, 10:34 AM

Option to change backup camera aspect ratio 12/16/24, 3:00 AM • Karl Pineda 12/25/24, 9:46 AM

Factory reset. Now buttons don't work 12/8/24, 6:22 PM • Neilw 12/14/24, 9:21 AM

Navigation voice instructions in CarPlay are cut off at the beginning 12/3/24, 2:05 PM • David Karlík 12/9/24, 9:03 AM

G13 Power Output 11/25/24, 12:31 PM • Victor Rosario 11/26/24, 2:43 AM

Problem with USB connection between Dasaita G13 and my Toyota CH-R 2019 11/11/24, 9:08 PM • CHRISTOPHE KLEIN 11/12/24, 6:37 AM

2018 4 Runner- G13 no sound from rear speakers 10/6/24, 11:07 PM • Patrick Coen 11/7/24, 8:29 AM

issues with vivid 13 11/3/24, 5:57 AM • timo m 11/4/24, 2:17 AM

Enter PIN screen lock in security settings, remove PIN request from SIM card and MCU updates for G13 units 10/25/24, 2:31 PM • JoMaRS 10/31/24, 7:53 AM

gps Need too long to find GPS signal 9/23/22, 12:12 PM • Gioele Corsinovi 10/15/24, 11:34 AM

Microphone not working. 10/10/24, 6:44 PM • Avi Cohen 10/12/24, 2:05 AM

Tundra vivid 11 settings 9/26/24, 5:24 PM • Jeff Tonarelli 9/30/24, 6:23 AM

microphone g12 chr problème micro sur g12 dans un CHR toyota 9/26/24, 6:59 PM • olivier chamoret 9/27/24, 5:14 PM

#Corolla #radio #carplay G13 - few issues after sale (custom wheel buttons mapping, radio app, launcher, worse carplay music quality) 9/2/24, 6:28 PM • David Karlík 9/26/24, 10:08 AM

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Vivid ROM Features Discuss
11/8/21, 2:17 PM • Quick Yuan 12/30/24, 10:28 AM

Static Noise troubleshootings Ways to Cure Car Audio Static Noise
10/15/24, 7:07 AM • Support Dasaita 10/15/24, 7:07 AM

2011 Toyota 4runner with JBL mounting brackets not lining up.
12/28/24, 2:59 PM • Jodi Moore 1/27/25, 7:32 PM

Possible to not auto connect to CarPlay
1/23/25, 6:59 PM • Julie Steenvoorde 1/23/25, 6:59 PM

G12 external microphone not work
5/15/24, 1:45 PM • Beniamino Albano 1/14/25, 10:00 AM

Factory mic?
12/30/24, 11:50 PM • ivan quezada 1/2/25, 9:54 AM

Poor Audio (sound) quality - Honda Accord
12/27/24, 6:23 PM • Rob Desrosiers 12/30/24, 10:34 AM

Option to change backup camera aspect ratio
12/16/24, 3:00 AM • Karl Pineda 12/25/24, 9:46 AM

Factory reset. Now buttons don't work
12/8/24, 6:22 PM • Neilw 12/14/24, 9:21 AM

Navigation voice instructions in CarPlay are cut off at the beginning
12/3/24, 2:05 PM • David Karlík 12/9/24, 9:03 AM

G13 Power Output
11/25/24, 12:31 PM • Victor Rosario 11/26/24, 2:43 AM

Problem with USB connection between Dasaita G13 and my Toyota CH-R 2019
11/11/24, 9:08 PM • CHRISTOPHE KLEIN 11/12/24, 6:37 AM

2018 4 Runner- G13 no sound from rear speakers
10/6/24, 11:07 PM • Patrick Coen 11/7/24, 8:29 AM

issues with vivid 13
11/3/24, 5:57 AM • timo m 11/4/24, 2:17 AM

Enter PIN screen lock in security settings, remove PIN request from SIM card and MCU updates for G13 units
10/25/24, 2:31 PM • JoMaRS 10/31/24, 7:53 AM

gps Need too long to find GPS signal
9/23/22, 12:12 PM • Gioele Corsinovi 10/15/24, 11:34 AM

Microphone not working.
10/10/24, 6:44 PM • Avi Cohen 10/12/24, 2:05 AM

Tundra vivid 11 settings
9/26/24, 5:24 PM • Jeff Tonarelli 9/30/24, 6:23 AM

microphone g12 chr problème micro sur g12 dans un CHR toyota
9/26/24, 6:59 PM • olivier chamoret 9/27/24, 5:14 PM

#Corolla #radio #carplay G13 - few issues after sale (custom wheel buttons mapping, radio app, launcher, worse carplay music quality)
9/2/24, 6:28 PM • David Karlík 9/26/24, 10:08 AM