@Ryan Ouellette
Hello.
For your information, it doesn't support to connect other Bluetooth devices when you’re using wireless Zlink(CarPlay/Android Auto),
cuz the Bluetooth access has been occupied by Zlink.
If you want to want to connect OBD, please make sure that you have disconnected Zlink firstly.
@Support Dasaita That is fine if the OBD2 option does not work. I have tried it with and without the phone, with no luck. That is not a big issue. It seems like Bluetooth should connect to multiple devices at the same time. I would like to focus on the bigger issue that had since the unit was new.
How are you going to fix the phone/microphone/car play issue? Per the last message, I did the steps you asked for.
@Ryan Ouellette
Hello.
We have helped you forward case to our technical department.
Now our technician is working hard on new update software.
If possible, could you please wait for it then test how it goes?
Once new software available, we will send it to you immediately.
Besides, please tell us the result about the operation we asked.
(Remove adapter PJ-HM01 with a Sony external mic then reconnect the standard external mic that comes with parcel to check if it can work).
@Support Dasaita I have removed adapter PJ-HM01 with a Sony external mic and then reconnected the standard external mic with the same result. The standard mic works on bluetooth but sounds bad, and does not work at all with Carplay. What is the most current BT version, and I'm I running the most current?
@Ryan Ouellette
Hello.
For your information, your current system version is the latest one, thus BT also is the newest.
@Support Dasaita Great. Any idea when your engineer will have a solution to the issue? I would like to be able to use my microphone on phone calls.
@Ryan Ouellette
Hello.
At present, our technician is testing the new update software.
Once it available, we will send it to you immediately.
Thanks for your understanding and patience in advance.
@Support Dasaita hello again, it's been another 2 months, my problem is still persist and now I can see others with the same problem, so any final fix? This is really confusing, time consuming and keep looping....
@H H
Hello.
In order to help you better, please provide the following information:
1).
Order number
2).
Pictures: Settings > About Machine > Model; Android Version; Build Number; MCU version.
Thanks in advance.
@Support Dasaita Any word on a firmware update to fix the issue?
@Ryan Ouellette To better follow up the issue with you,we sent emails to you,this is our Dasait support team email: team@dasaita.com
Thank you for your time and patience in this matter.
@Support Dasaita I have replied with the same information provided in this thread 23 days ago.
@Ryan Ouellette We sent the info to your email,please check,thanks.
Hello-
I have the same issue. Is there an update for this?
@t E Hi t E,
Could you please send the order details to our Dasaita support team: team@dasaita.com
So that we could send you the specific firmware to you.
please respond @Support Dasaita
is there a firmware/mcu update that fixes the issue?
@Jonathan Peters
Hello Jonathan,
Considering any improper/unnecessary update could be risky, please go Settings>About machine and provide the following version information:
1.A clear photo of the stereo's Bulid Number.
2.A clear photo of the stereo's MCU version.
After confirming the system version, we'll guide you through the update process accordingly.
Thank you for your time and cooperation in advance, we look forward to your reply.
Hola,tengo px6 android 11,con Max 11,cuando se conecta a car play se desconecta bluetooth si hago o recibo una llamada yo oigo bien pero a mí se me escucha muy mal entrecortado y algunas palabras ni se escuchan lo he intentado todo y no hay manera,cuando no está conectado a car play pasa exactamente lo mismo,cada vez me arrepiento más de haber comprado esto
@Francisco Martos
Vaya a Configuración > Acerca de la máquina y proporcione la siguiente información de versión:
1. Una foto clara del número de construcción del estéreo.
2. Una foto clara de la versión MCU del estéreo.
hello, is there a newer version than this one?
https://www.dropbox.com/scl/fi/jrya42umgerwzjo8atxtx/zlink5-hengchangtong-release-v5.4.40-34f63965f_jg.apk?rlkey=20lv6wzz6ci0qgchc7fvb7pb2&dl=0