I just installed my G13 on Toyota RAV4 2021. It is functioning well but everytime I start the car the G13 always opens the bluetooth connection page. Is there a way to disable this and just be at the homescreen? TIA!
I just installed my G13 on Toyota RAV4 2021. It is functioning well but everytime I start the car the G13 always opens the bluetooth connection page. Is there a way to disable this and just be at the homescreen? TIA!
I flashed the latest firmware and cleared data and it seemed to fix the bluetooth page always coming up.
The other issue that I am encountering is I cannot modify any of the vehicle settings like feedback lights.
@Andy B
Hello.
Thanks for your message.
Please firstly confirm CanBus option is NO.8:
Settings > Car > Factory settings(password :126) > CanBus > Canbus > 8 > Apply > Exit > Reboot.
In order to help you better, please provide the following information:
1.
Order Number & Purchase Date.
2.
The front&back side clear photo of factory radio.
3.
Picture: Settings > About Machine > Build Number; MCU version.
@Support Dasaita Thank you for your response. I already did checked the canbus and it is set to 08.
Please see the following for your reference:
Order: Amazon 111-6131540-9953865 @ November 12, 2024
@Andy B
Hello.
Thanks for getting back to us.
For further confirmation, please tell us if the factory functions(Steering Wheel Control/Camera/Amplifier) can work normally.
And please check if you cannot modify All or Partial settings in "Control Settings" App.
@Support Dasaita
Steering wheel buttons - works
Reverse camera - works
Speakers - works
When I open the doors the HU also shows wich door is open.
From the Vehicle setting app, only the small screen unit is the only one that is changing. The rest is not responding with any touches.
@Andy B
Hello.
We have reflected your issue to our technician.
Any updates, we will let you know further.
Thanks for your patience in advance.
@Andy B
Hello again, Andy.
Regarding to your issue, we suggest that you can check if there are any damaged/bent pins, especially "CAN-RX" and "CAN-TX"(see pic), please make sure it has been connected properly.
Besides, could you please assist to print the log data?
So that our technician can judge the problem better.
Please kindly try to follow the instruction below:
Step1.
Record a video of the whole procedure.
Step2.
Go Settings > Factory settings(password: logcan).
Step3.
Replicate the situation that you mentioned:
Go "Control Settings" App, tap the all settings which are not responding(except "Small screen unit").
After replicating, tap "Save" and "Exit".
Step4.
Go App"FileBrowser" to copy the ".log" file to the USB driver,
and then send the file with Step1 video to us.
Here enclosed the operation video for your reference.
https://www.dropbox.com/scl/fi/aziduq9xx15cfq2cpyujz/canbus.mp4?rlkey=u51d1yfya6riguta4udasxnfq&dl=0
We appreciate for your time in this matter.
Looking forward to your response.
@Support Dasaita
Thank you for getting back to me.
Please see the below images which shows the pins are intact
Below is an image of the canbus.
Here is the link for the video - https://photos.app.goo.gl/YTUKbqHcQP6PeMzq7
Logs are here
@Andy B
Thank you so much for your cooperation in this matter, dear Andy.
We will forward your file and video to our technical department.
Could you please double check the connection?
Please make mure all connection(including CanBus box, and the connection between factory cables & CanBus box) have plugged solidly.
@Support Dasaita
Any good news from the technical department?
I have rechecked all connections and all are connected where they needs to be plugged in to.
I did noticed that when we collected the logs, the settings of my car changed:
- Feedback lights when I lock the doors. Previously the signal lights will flash when I lock, but it got disabled.
- All doors lock or unlock when I shift to Drive or Park. This got disabled and nothing happens when shifting.
- Previously all the doors gets unlocked when I open them using my car keys. It became driver side only.
With this in mind, it seems my settings were overwritten when we collected the logs and the headunit is just not showing the correct or real value.
I had to connect via OBD2 just to set all my preferred settings again since I cannot do it from the headunit.
@Andy B
Hello, Andy.
We tried to contact you via message but we didn't receive any response.
Could you please check your message box? Thanks in advance.
