I have installed Goole Gemini... it doesn't make any sound... the voice is not working
I have installed Goole Gemini... it doesn't make any sound... the voice is not working
@ZAKI KADOURA Hi ZAKI,
Do you download the app on the unit native?
Enesure that "Hey Google" is enabled within the Gemini settings, check your internet connection, update the Gemini app to the latest version, and restart your device; if the problem persists, you may need to verify your voice match settings within the Assistant settings on your device.
I tied that and still not working... is there any restrictions on apps not to use the sound system?
@ZAKI KADOURA Hi ZAKI,
I just learn that Gemini 1.5 doesn't support audio from the google,could you please confirm the version of the Gemini that you're having,and send it to the Gemini support team to looking into this.
I uninstalled Gimini and used Google Assisstant... the same issue with it...is there a missing setting causing this issue?
Could you please go Settings>About machine and provide the following version information:
1.A clear photo of the stereo's Build Number.
2.A clear photo of the stereo's MCU version.
Sure. The photo is attached
@ZAKI KADOURA
Hi ZAKI,
Please try to update the Firmware & MCU to the latest version via the link below,here are some tips to help you get it done:
①G13 Version：Make Sure your unit is QCM6125 Andorid 13
zst27_sc138_13_(20241121)
②4.15a MCU：
https://www.dropbox.com/scl/fi/lup0rygoff52bfyy4u4vo/hmcu.img?rlkey=ljxdd49so7dr37qedomg3zdr9&dl=0
1.Download the documents ①&② through the link on your computer/laptop.
(Do not rename and Unzip the file)
2.Format the USB drive before copying the Update.zip & hmcu.img file to it, then insert it to the USB cable,and it will pop out the firmware updating tips on the screen.
(Tick the option"Wipe data and format flash")
3.MCU updated GO：Settings>System>MCU updates.
I applied both updates... MCU was the last one... after updating to the latest G13 all were OK. After updating the MCU I got no sound at all and the system was freezing at every tap i make... lucky I had the previous version of the MCU so I reverted back. Now all working OK... I will test the issue with Gemini later and let you know if the issue is still the same or not.
@ZAKI KADOURA Hello, thank you for getting back to us. No problem,please get in touch if you need any help.
