@Support Dasaita,
Let me explain once again the issue: the radio doesn't work when the car starts due to a Vivid crash. Pressing Home button makes most of the yime VIVID OS restarts (that what is shown in my videos).
But sometimes, pressing Home button doesn't make VIVID OS restarts. So I have then no possibility to hear the radio. So I have then to reboot the device.
Here's the error message that proves that something is wrong with Vivid
@Julien B Ok, we understand that. Here is a new version which has solved the bug of crashed Vivid. Please kindly download it and upgrade the version.
https://scout-ivi.s3.amazonaws.com/vivid/6.3.3533/20230708/telenav_vivid_rk3399_11.0_image(20230708%2Blogo).zip
Hope you can navigate the Settings-About machine and shoot a photo to show us the built number and the MCU to us after the upgrade.
Your cooperation will be appreciated.
@Support Dasaita, thank you for the link provided.
By opening it, it downloads telenav_vivid_rk3399_11.0_image(20230708+logo).zip that only contains 1 file: update.img :
Do I need to rename the zip file into Update.zip prior to paste it on the USB drive?
Thanking you in advance for the clarification
@Julien B Hi Julien, we are wondering if the upgrade can get your problem resolved or not.
@Support Dasaita ,
I did the update yesterday, but unfortunatelly Vivid keeps crashing. Waze/shortcuts bugs have nit be solved neither.
Here's the requested photo: