@Karol Karol Thank you for getting back to us. Our engineers are further investigating the compatible issue and will try their best to solve the problem. 

@Albert Rs We are wondering if you can send us the order number and shopping platform of the sku of the item so that we can better locate the issue and offer solution accordingly. Your prompt reply...

@Srdjan Maksimovic In this case, please let us know your order number and have you already proceed any upgrade yet? We suggest you can update the system to get the problem resolved. Considering an...

@finachem Please let us know your order number, via the email that you sent, we can just found an order from Y2022 and the order was refunded.

@Chase W We are wondering how long did the issue happen and if you have check if the wirings. As the static may occur while the harnesses are loose. In the meanwhile, please let us know if other ki...

@Chase W We are wondering how long did the issue happen and if you have check if the wirings. As the static may occur while the harnesses are loose. In the meanwhile, please let us know if other ki...

@Vegard Håskjold Regarding the microphone issue, we are sorry to tell you that we could not support retaining the original microphone. In terms of the amplifier issue, we are wondering if you...

Hi guys. Got my PX6 Device purchased in Nov 2022 working until last friday when it was stuck on Logo Screen and booting again after several times. I could drive all day with the system booting. R...

@Support Dasaita Today again a whole day of driving the car and everything is ok on the MAX10 software. Running all applications as on VIVID and no reset of Dasaita hardware. Best regards.

I have px6 android 11 system in a 2014 toyota corolla. The steering wheel controls worked fine until now. Now they either dont work or work incorrectly. For example I press volume up but the volume...

@Nathan Darby did you get a response?

Hello,  I am in need of assistance with my 13.3' HA2208-Scout head unit. Model: PX6   The touch screen just stopped working for no reason a little after a year. I tried just ...

Hi, I just go the new Vivid11 Tundra 2014-2019 head unit and I'm having Bluetooth issues. When I'm listening to music through bluetooth on bluetoooth or through Android Auto (ZPlink app) the music ...

@Support Dasaita Good morning. Today I installed this latest version of the MAX 10 software. I also installed additional applications that I also had installed when I had VIVID. I drove the car t...

@Em D thanks for the information. I've tried it and it doesn't work. If I change to SDIO-AUTO, the bluetooth does not work and the mobile cannot find it. Only bluetooth works with WQ_RF210 but with...

I've recently installed the Vivid11 10.2" head unit and the factory Rockford Fosgate amplifier cuts out at high volume. Seems to go into some sort of protection mode. I've checked the wiring on the...

@Support Dasaita SKU # X003H2XD8P / Order # 113-0109929-7361854

Hello @Support Dasaita . I can connect the iphone via bluetooth and Music and calls works good.   But as soon as you see on the other image.. zlink doesnt connect. a green circule spins...

I dont have another phone. I will reset the unit now that is has a fresh OS firmware and see what happens. Ive reset my phone before and it didnt work

@Iker Gomez I did yesterday some.trials.with waze without internet connection and it works (I was wrong) but I think it will only work if on anytime there was a connection to download maps locally....