Hey everyone,
I am praying someone here can help me as support via email has been painful. I wait weeks for a reply, and in the 3 months since having this headunit, I still cannot find a solution to enable Bluetooth within Android. Support has given me zero instructions aside from "disable auto-connect via Zlink settings....which, I don't even think is on this device.
I'm pretty technically inclined, and I believe I've gone through every possible setting on the device, and for the life of me, see no ability to control bluetooth - I check in Android settings, and there is no slider to enable/disable like the one found in Wi-fi (which does work fine).
MCU version is MTCE_HA_V3.71_1
If anyone could help, it would be soooo greatly appreciated. I think it sucks to have paid what I did, waited almost a month for it to arrive, then receive the level of support I'm getting.
UPDATE: I have since tried multiple version of software, based on my own research, and suggestions from Dasaita via email. None of which has resolved this issue.
Software version include;
- telenav_vivid_rk3399_10.0_ota(20220518)
- Hal9k_Mod_5.0_MTCx_HCTx_PX6_eng
- telenav_scout_rk3399_10.0_20220602
In the head units Factory settings for Bluetooth, I have tried all at some point, or another, but most recently (suggested by Dasaita) attempted with the following;
- WQ-RF210
- FSC-BW124
- WQ-BC6
- SDIO-AU
I have wasted no less than 30-40hrs researching, and trying different things I'm finding online, or the odd suggestion from Dasaita. I firmly believe it is a hardware issue, yet they refuse to acknowledge it. I think its ridiculous that I have had to spend this amount of time, and frustration working on a product that never worked from day 1, and instead of trying to rectify the issue, they just keep sending me on these wild goosechases.
