Vivid11 - Radio signal after auto-sleep


  • Has anyone else seen this issue? I have my unit set to auto-sleep, but when it comes up after turning on the ignition, the radio app does not recieve signal from the antenna. If I do another sleep/restart cycle it works again. Reboot also fixes it. It doesn't happen every time but it's frequent enough to be an issue.

    Yes, I can duplicate the issue in both the stock radio app and NavRadio+ it is exactly the same.

    Yes, I double checked the antenna wiring harness connection into the unit and reseated everything.

    Model: Dasaita HA5476-Vivid11-CP-HD
    ROM Build: rk3399-userdebug 11 RQ3A.210705.001 eng.hct2.20220803.111156 release-keys
    Kernel: 4.19.193 #470 Wed Jul 13 19:46.44 CST 2022
    MCU: MTCH_HA_v3.89a_1 Aug 17 2022 13:27:30

    Thanks.



  • @Richard Smith In this case, we suggest you can make a version upgrade, please find the following steps.

    Vivid 11 Version Make Sure your unit is PX6 Andorid 11

    telenav_vivid_rk3399_11.0_ota(20230107)

    https://www.dropbox.com/s/cbs1abtvzfgch49/telenav_vivid_rk3399_11.0_ota%2820230107%29.zip?dl=0

    https://www.dropbox.com/s/beq43bpcwhioex2/update.zip?dl=0

    MTCH

    3.80 : https://www.dropbox.com/s/4kl7j2gsgdjt527/MTCH_HA_V3.80.rar?dl=0

    System update video tutorial:

    https://www.youtube.com/watch?v=xoRDPOxqFXY

    Here are some tips to help you get the work done:

    1. Please download the document via your computer/laptop, then use the WinZip application to unzip the file.
    2. Please make sure to format the USB drive(FAT32 Format)/SD card before copying the update file to it.
    3. Please ONLY put Update.zip file in the root directory of the USB drive/SD card.
    4. Please note that all data on this unit needs to be wiped before updating the system, so back up important data if necessary.
    5. Finally click the Settings > System > System updates to start the update.

  • Thanks for the reply.

    You are saying that, for the MTCH MCU firmware, that V3.80 is a later (more recent) version then v3.89a?

    Am I understanding you correctly?


  • @Richard Smith Sorry for the mistake, here is the latest MCU(MTCH_HA_V4.01): https://www.dropbox.com/s/ayx3zw15fvtvylg/hmcu.img?dl=0


  • Thanks. In the youtube video you posted, it looks like I can put the update.zip and the hmcu.img on the thumb drive and they will update at the same time when I select System update. Is this still true? Or is it MCU first System second?

    EDIT: Never mind I got it. https://youtu.be/fVthEYy3upc


  • Hi @Richard Smith ,
    Thanks for having raised the question; I have the exact same issue on my dasaita (same model).
    Did the solution suggested above work for you?



  • I can verify that the upgrade worked. It didn't brick me and it didn't force me to wipe the device and reinstall everything. A few things are different, the biggest thing is you get Zlink5 which splits Android Auto and Carplay into two separate apps. You also get native 1280x720 resolution in Zlink5. So yes this is a substantial upgrade.

    With regard to the original issue (NavRadio freezing on the antenna input when waking up from Auto Sleep) I was able to get some relief by turning off battery optimization. Since that menu is not in the system settings you have to use the trick outlined here:

    https://forum.xda-developers.com/t/is-the-app-menu-option-optimize-battery-usage-gone.4376937/#post-86279499


    It will take a few days for me to be sure I have a 100% stable configuration. But so far so good. 🙂


  • @Support Dasaita

    Welcome. Is there a new MTCE MCU for MAX 10 HA3_rk3399_10.0? Now I have 3.78 installed.

    I have DASAITA equipment installed in Toyota RAV 4 EXECUTIVE 2020 with 360 cameras and JBL audio.

    I do not know what is, but on this version of "telenav_vivid_rk3399_10.0_ota(20230112)" often restarts DASAITA hardware.

    Thank you for your help


  • Hi,

    I have updated my unit (vivid 11) with the MCU and OTA provided in this post, it doesn't boot anymore. It doesn't even power on (blank screen). Can Any body help me? I have tried all methods but nothing works.


  • @Guillem Martínez Really sorry that happened. You're saying you can't even get to the recovery menu? I'm talking about the procedure described here: https://youtu.be/3P7nuevmJmM

    Please provide as much detail as possible and if you get to recovery please post a screen capture.

     


  • Just a quick update, the issue with the radio app frezzing up still happens, and there are some threads on XDA Developers about it. Some apps seem to get frozen in memory or have their permissions changed during Auto-Sleep and there is no way to create a whitelist to change this behavior. There are workarounds but they all involve getting root or using a different ROM.

    Another option would be to extend the Auto-Sleep timeout to a larger value (more than 1 hour), or just make the timeout value configureable.

    That's all I have for now, thanks.


  • @Karol Karol We are wondering if you have tried to get the item back to Max version and test if the restart problem still occur. Your cooperation will be appreciated. Here is the download path of Max10.

    Android 10 Update 

    MAX10 VersionMake Sure your unit is PX6 Andorid 10

    HA3_rk3399_10.0_ota(20230223) 

    https://www.dropbox.com/s/8qfav7q3zzy0xv3/update.zip?dl=0


  • @Guillem Martínez Please let us know if you can get into the recovery page and reset the item. You can refer the video: https://youtu.be/3P7nuevmJmM


  • @Support Dasaita

    Ok, I'll install this update and check. Because now I have an earlier version of VIVID installed and less hardware restarts. On this latest version of the VIVID update, very often the equipment restarted for me. I'll let you know.

    Thank you very much for your reply and best regards.


  • @Support Dasaita No, I can't get to the recovery menu beacuse the unit is dead. The problem is it doesn't power up. Nothing, no lights, no bootloop, no logo screen freeze. Nothing.

    I have tried to remove the fuse for 3 mins then power on, remove the fuse and power on with the reset button pressed for a minute, everything I have found in this forum. Nothing works.


  • @Support Dasaita

    Good morning.

    Today I installed this latest version of the MAX 10 software. I also installed additional applications that I also had installed when I had VIVID. I drove the car today and used DASAITA equipment in the same way as with the VIVID software. DASAITA EQUIPMENT DID NOT RESTART. So there must be something in the VIVID software, it looks like Vivid is updating something and rebooting. It's a pity, because VIVID is more user-friendly and look-friendly than the MAX10. I hope that VIVID will be constantly supported and expanded because it is a very nice idea and to overtake other products from the competition.

    Thank you very much for your help and best regards.


  • @Support Dasaita

    Today again a whole day of driving the car and everything is ok on the MAX10 software. Running all applications as on VIVID and no reset of Dasaita hardware. Best regards.


  • @Karol Karol Thank you for getting back to us. Our engineers are further investigating the compatible issue and will try their best to solve the problem. 


  • @Support Dasaita

    Thank you for your support. I hope that VIVID will be further developed because it is a very good project.

    Best regards.


  • @Guillem Martínez We would like to tell you that you can only update the version not the MCU if there is not any system error as it maybe uncompatible. In this case, would you mind sending us the sku or order number of the stereo, we will require further instruction from our engineer. Your prompt reply will be appreciated.


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