Posts made by R. L.

• Microphone background noise

  @Support Dasaita Hello support, This response is a followup from my earlier post regarding the successful installed update (telenav_vivid_rk3399_11.0_ota(20240604)).   With my settings s...

  posted in Technical Supports

  RL

  R. L.
  7/10/24, 12:11 PM
• Microphone background noise

  @Support Dasaita I successfully installed update (telenav_vivid_rk3399_11.0_ota(20240604)).  WIthin Factory Settings, there is a new setting labeled "External Mic".  There are (2) optio...

  posted in Technical Supports

  RL

  R. L.
  7/5/24, 11:57 AM
• Microphone background noise

  @Support Dasaita Hello, my order # is: SP-DA3055

  posted in Technical Supports

  RL

  R. L.
  7/3/24, 11:50 AM
• Microphone background noise

  @Support Dasaita Hello,  Ok, I connected the device to wifi and an update was downloaded and installed.  Scout, PX6, Android11, Software ver. 7.4.4262 Does this update include the fix fo...

  posted in Technical Supports

  RL

  R. L.
  7/1/24, 12:37 PM
• Microphone background noise

  @Support Dasaita The update.zip file I am using is (beta version G12(20240509)).   You asked earlier in the thread "Have you already updated the firmware to the latest 20240513" Is ther...

  posted in Technical Supports

  RL

  R. L.
  6/30/24, 3:06 PM
• Microphone background noise

  Update:  I Redownloded the update.zip file again and this time copied to a MicroSD card (Samsung 32gb).  Unfortunately same results:  Error 21. Restarted device a few times only to ...

  posted in Technical Supports

  RL

  R. L.
  6/30/24, 2:43 PM
• Microphone background noise

  @Support Dasaita Hello Support, I just tried updating with the June update.zip I was prompted to update and I selected "To wipe data and format flash".  Unfortunately recieved an error.....

  posted in Technical Supports

  RL

  R. L.
  6/29/24, 10:00 PM
• Microphone background noise

  @Support Dasaita  I have not applied the upgrade yet. Are there settings I should be aware of to make proper adjustments to eliminate background noise from the internal mic?   Wha...

  posted in Technical Supports

  RL

  R. L.
  5/28/24, 11:52 AM
• Microphone background noise

  @Support Dasaita Hello, can you share what has changed within settings?  is there the ability to disable the internal mic?

  posted in Technical Supports

  RL

  R. L.
  5/21/24, 12:30 PM
• Microphone background noise

  @Support Dasaita Hello Dasaita Support.  Any progress on this update?  Can you share when this will be availalbe please? Thanks RL

  posted in Technical Supports

  RL

  R. L.
  5/11/24, 1:59 PM
• Microphone background noise

  @Support Dasaita Sure, will wait for latest. 

  posted in Technical Supports

  RL

  R. L.
  4/17/24, 1:30 PM
• Microphone background noise

  @Support Dasaita Hello Support, Yes I can test.  What is the process for installing the supplied firmware?  Also, what are the expectations of this firmware?  What should I be able t...

  posted in Technical Supports

  RL

  R. L.
  4/16/24, 12:01 PM
• Microphone background noise

  @Victoria C   Hi, Yes, for now I disconnected the ribbon cable to the circuit board for the left side.  Not only does that disconnect the mic, it also disconnects volume control, mut...

  posted in Technical Supports

  RL

  R. L.
  4/15/24, 10:24 PM
• Microphone background noise

  @Support Dasaita Hello, thank you for the updated information, appreciate it.  Yes, I will wait for the firmware update.  Will await for your reply when availalbe. Thank you RL

  posted in Technical Supports

  RL

  R. L.
  4/11/24, 1:56 PM
• Microphone background noise

  @Support Dasaita Hello,  Yes, I see I no longer have control of the volume knob as well, the lights no longer light up.  So will reconnect ribbon cable. Where is the small internal micr...

  posted in Technical Supports

  RL

  R. L.
  4/10/24, 12:40 PM
• Microphone background noise

  @Support Dasaita Hello Dasaita, any response to my messages above?  Any suggestions?

  posted in Technical Supports

  RL

  R. L.
  4/5/24, 12:52 PM
• Microphone background noise

  @Support Dasaita :  Update, I was able to remove this ribbon cable which is on the left side (mic side).  Connected everything back up.  Appears the internal mic is no longer connect...

  posted in Technical Supports

  RL

  R. L.
  4/3/24, 4:26 PM
• Microphone background noise

  @Support Dasaita :  Update:  I was able to remove the additional (4) screws, lift the main unit up and there are (2) additional screws holding the overall unit in place.  I removed t...

  posted in Technical Supports

  RL

  R. L.
  4/3/24, 12:55 PM
• Microphone background noise

  @Support Dasaita :  Hello, I am able to remove the (4) screws but only the top is free.  Bottom is still connected somehow.  I have the Vivid11 for a 2011 Toyota 4Runner Limited. An...

  posted in Technical Supports

  RL

  R. L.
  4/3/24, 12:33 PM
• Microphone background noise

  @Support Dasaita  Has this video been made availalbe as I am interested in disconnecting the internal mic.   Thank you Ron

  posted in Technical Supports

  RL

  R. L.
  4/1/24, 1:37 PM