Thanks for the reply. You are saying that, for the MTCH MCU firmware, that V3.80 is a later (more recent) version then v3.89a? Am I understanding you correctly?

@Richard Smith In this case, we suggest you can make a version upgrade, please find the following steps. Vivid 11 Version （Make Sure your unit is PX6 Andorid 11） telenav_vivid_rk3399_11.0_ot...

Has anyone else seen this issue? I have my unit set to auto-sleep, but when it comes up after turning on the ignition, the radio app does not recieve signal from the antenna. If I do another sleep/...

@Sebastien Rouch Thank you for your remind, if you want to try again. Here are some tips to help you get the work done: 1.Please download the document via your compu...

Hello everybody for your replies @Support Dasaita and @Iker Gomez . I think I found the problem, even if I didn't try again : there was a zip file "update.zip" into the downloaded zip file "telena...

@Support Dasaita I didn't try again : finally max11 is working fine, so I'll keep it because I found solutions to the small problems I encountered at the beginning (radio sound was too loud, zlink ...

@Edoardo Edo il fatto è che io non premuto quel pulsante sul controllo fisico del climatizzatore.Altrimenti non mi "lamenterei" che viene mostrato qualcosa se sono io a aver premuto :)Englis...

@Marco Acciavatti Vorresti gentilmente inviarci un video o alcune foto per descrivere la situazione che si verifica? Esamineremo ulteriormente il problema e ti forniremo le istruzioni di conseguen...

@Marco Acciavatti Would you kindly send us a video or some photos to describe the situation that occur?We will further investigate the problem and give you instruction accordingly. Here is our supp...

@Tim Gaudich We will appreciate your suggestion of our product description optimazation and have feedbacked to our designer. Hope you can receive our headunit soon.

@Support Dasaita  diciamo che sono passato da max 10 a vivid 10 , l istallazione è avvenuta con successo , ma sembra non avere proprio i driver bluetooth , perche nelle impostazioni di ...

Thanks for your answer. Oh, I did not know I will receive a matching front panel, because it is not mentioned in the description. And the picture you have sent me could be from every other car. Th...

@Ayhan Kirca We've sent you the upgrade steps in your last post, please try accordingly.

@Rocky G If you stereo supports wireless carplay, please try the following steps. 1.Turn on the wifi&bluetooth in stereo☎2.In stereo: enter the carplay app. In phone: search other de...

@Tommy Ta Please refer to the steer wheel study video below. https://www.amazon.com/dp/B09JKFNCW7?psc=1&ref=ppx_yo2ov_dt_b_product_details  

@Support Dasaita Thank you, I will give it a shot. this is the unit i bought from amazon - https://www.amazon.com/dp/B09JKFNCW7?psc=1&ref=ppx_yo2ov_dt_b_product_details

@Sebastien Rouch We are wondeing if your problem had been solved or not. If you want further instruction. Please send us email and we will further assist you.(support@dasaita.com)  

@Tommy Ta As you have not told us your stereo order number, please try the following instruction accordingly. For stereo with canbus. Please go to: Settings > Car > Factory settings (passwo...

@Ayhan Kirca Android 10 Update  MAX10 Version：Make Sure your unit is PX6 Andorid 10 HA3_rk3399_10.0_ota(20230223)  https://www.dropbox.com/s/8qfav7q3zzy0xv3/update.zip?dl=0 System up...

@Tim Gaudich We would like to tell that the item you order (HA5228H-Vivid11-CP-HD) is not with a moveable arm and it has a personal frame which can suit for your Nissan. We have confirmed the stere...